Learn
Change
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Damala Scales Ghosh
Learning & Performance Consultant | LX Designer
Hi, I'm Damala
I design learning experiences and performance support tools that help people build skills and work better together.
I'm an experienced learning and performance professional with a background in vocational education, multimedia, events and learning experience design.
With qualifications in anthropology, adult education and multimedia, and postgrad study in UX design, I take a holistic approach to learning, performance and behaviour change.
My deeper purpose is to play my part in making the world a better place - fairer, safer and more sustainable.
Solution Design
Solution design starts with a deep understanding of the audience, context, and goals of all stakeholders.
Ranging from a simple performance support tool to spaced learning and change campaigns, designing the right solution creates a solid framework for change.
LX Design
Learning experience (or LX) design is a fusion of user experience design (UX) and learning design.
Using design thinking principles, tools and processes, LX design focuses on building empathy with the learner, considering their needs, motivations, goals and the learning context. The outcome is a useful, fit-for-purpose learning experience, product or event.
Performance Support
Performance support tools are a powerful way to provide assistance or learning in the flow of work. They can range from quick and simple (a checklist) to complex and interactive (a chatbot).
Performance support tools can support, augment or replace the need to learn, freeing up focus and time for other tasks.
Multimedia
I love to research, design and write. I can also take a project from concept to completion using rapid authoring and animation tools such as Rise, Chameleon Creator and Vyond.
For something more custom, I work with trusted partners, delivering custom HTML, games, print assets, animation, video and audio.
Get in touch
I love a good conversation!
If you'd like to have a learning geek chat over a coffee or talk about work, feel free to email me, connect on LinkedIn, start a chat or use the form below.